Business hours: Monday–Friday, 7 AM to 8 PM • Weekends: emergency calls and pre-scheduled maintenance and service calls only • Call (417) 429-1215

Heat Pump Repair & Installation in Joplin & the Surrounding Area

A heat pump heats and cools your home with the same outdoor unit, so when it has a problem you can lose comfort in any season. We repair heat pumps, and when replacement makes more sense, we install new systems with a free, no-pressure quote.

At a glance

  • Standard service call$80
  • Plan member service call$50
  • New system quotesFree
  • FinancingWisetack

Financing is subject to credit approval. Authorized Armstrong Air dealer.

Heat pump repair

Signs your heat pump needs attention:

  • Blowing cool air in heating mode, or stuck in one mode. Often a reversing valve or its solenoid, or a thermostat that isn’t set up for a heat pump.
  • Ice that won’t clear. Light frost in winter is normal, but a unit that stays iced over usually has a defrost control, sensor, or airflow problem.
  • Running on backup heat all the time. Emergency heat is expensive to run, so a heat pump that won’t carry the load shows up on your bill.
  • Outdoor fan not spinning, or the unit won’t start. Capacitor, contactor, motor, or control board issues.
  • Weak heating and cooling. Commonly a refrigerant leak or a dirty coil.

On a repair visit we check the defrost cycle and reversing valve operation, measure refrigerant performance with superheat and subcooling, test electrical components, confirm the backup heat works, and give you an upfront price before any repair.

Heat pump replacement
Heat pump replacement (The Wright Way HVAC job photo)

Heat pump installation and replacement

If your heat pump needs frequent repairs or a major part like the compressor has failed on an aging system, replacing it may be the better long-term value. We’ll lay out the repair and replacement options side by side so you can decide.

  • Free quotes for new heat pump systems, with upfront pricing
  • Equipment from Armstrong Air; we are an authorized Armstrong Air dealer
  • Financing through Wisetack, subject to credit approval
  • Clean, code-compliant installation work. See examples on Our Work

Learn more about new system installation, or keep your heat pump in shape with spring and fall visits on the Wright Way Maintenance Plan.

Frequently asked questions

Do you install new heat pumps?

Yes. We install and replace heat pump systems and give free quotes. We are an authorized Armstrong Air dealer, and financing is available through Wisetack, subject to credit approval.

How much is a heat pump service call?

Our standard service call is $80, or $50 for Wright Way Maintenance Plan members, who also get 10% off repairs.

Is a heat pump covered by the Wright Way Maintenance Plan?

Yes. The plan is $200 per year for your first system and includes two visits, one in spring and one in fall. Each additional system is $100 per year.

Do you service heat pumps in Kansas?

Yes. Along with our Missouri service area, we serve Galena and Pittsburg, Kansas.

Where we work

We repair and install heat pumps in these Missouri and Kansas communities.

Ready to get on the schedule? Call (417) 429-1215, send us a request, or email Jake@thewrightwayhvac.com.

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